Customer Testimonials
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**Posting on behalf of Wish Granters nonprofit organization based out of Boise, Idaho.** We are so appreciative of Karmel Shuttle Service!! This is a wonderful business that has been so supportive of our organization - they go above and beyond to help us. The staff is kind and helpful, and they are a business we would 100% recommend!
Response from the owner: We genuinely admire your kind words and are grateful for your support. Your appreciation means the world to us, and we look forward to continuing our partnership and supporting you in any way we can. Thank you for recommending us!
Highly recommend, whole process from booking to drop off was easy. Driver was friendly, courteous and helpful.
Response from the owner: Thank you immensely for your kind words! We are thrilled to hear about your positive experience with our shuttle service.
Thank you! Drivers are very helpful and efficient. On time and safe driving. Great shuttle service!
Response from the owner: Thank you for sharing your experience with our service! We are thrilled to hear that our drivers were helpful and efficient.
Armarion and Reggie were both exceptional! We thoroughly enjoyed our rides with them. Both we're so polite and personable, and Reggie even took us on a detour to see the Hollywood sign on our way from Disneyland to Universal. Our son even left his headphones in the car and he returned to our hotel to make sure our son got them back. We'll definitely be using Karmel again.
Response from the owner: We are thrilled to hear that Armarion and Reggie provided exceptional service during your rides. Thank you for choosing Karmel Shuttle Service and Southern California Coach. Your positive feedback is greatly appreciated!
Both of our drivers were early and very polite.Service was excellent vans very comfortable and clean All communications with dispatch wS very prompt and professional. I would recommend Karmel shuttle to everyone what a great experience.
Response from the owner: We are overjoyed to hear about your excellent experience with our shuttle service. Thank you for choosing Karmel Shuttle!
Excellent experience coming and going. Very pleased. Will book again and highly recommend.
Response from the owner: Thank you for taking the time to share your experience with us. We are thrilled to hear that you had an excellent experience with Karmel Shuttle Service and Southern California Coach. We look forward to serving you again in the future.
Great experience, the transfers were on time and stress free. Thank you Dan and Kevin
Response from the owner: We greatly appreciate your positive feedback. Thank you for choosing Karmel Shuttle Service and Southern California Coach.
Excellent communication with both drivers to/from SNA/hotel, especially pick-up at SNA. Both drivers were early (not bad considering horrendous So Cal traffic), courteous, professional and drove safely on the 5. Vans were clean with no odor. We gave them both a nice tip. Our transportation was an add-on through Costco Travel.
Response from the owner: We are happy to hear about your excellent experience with our shuttle service. Thank you for choosing Karmel Shuttle Service and Southern California Coach.
Both drivers were excellent. We felt safe and well taken care of. We received updates to confirm our plans Hadden changed.
Response from the owner: Your positive feedback is greatly appreciated. We are glad to hear that both drivers provided excellent service and made you feel safe. Thank you for choosing Karmel Shuttle Service and Southern California Coach.
We had a great experience with Karmel. We needed a ride from LAX to Disney Grand Californian Hotel and back during peak Thanksgiving travel season. We had anxiety about how the pickup would work and whether it would be punctual. It couldn’t have been better! We had perfectly timed pickups, clear instructions, and very courteous drivers both ways. It was a bit pricier than an Uber Black would have been but absolutely worth it. I’ll use Karmel again next time, without hesitation, when traveling to LA with family/kids.
Response from the owner: Thank you immensely for sharing your experience with us! We're thrilled to hear that you had a great ride with Karmel Shuttle Service and Southern California Coach. Looking forward to welcoming you back on your next trip to LA.
We had a great experience both to and from the airport with Karmel Shuttle. Our drivers were professional and extremely punctual both times. We only use Karmel Shuttle when we fly into LAX—I highly recommend!
Response from the owner: Thank you for your positive feedback! We sincerely value your recommendation and look forward to serving you again.
My family recently used Karmel for our lax transfers. The entire process was seamless from booking to actually using the ride. Took away a lot of the stress that comes with flying in and out of lax. Thank you for the wonderful service!
Response from the owner: We are excited to hear about your seamless experience with our LAX transfers. Thank you for choosing Karmel Shuttle Service and Southern California Coach!
I use Karmel every time I fly to LAX to go to Disneyland Resort. They have always been reliable and efficient. The communication as soon as I land in LAX, and when I am being picked up to return to LAX is really good. I believe they are affordable as well. I recommend them for your LAX to Disneyland Resort ride!
Response from the owner: Thank you immensely for your kind words about our service. We're thrilled to hear that you find us reliable and efficient. We look forward to serving you in the future.
Karmel provides amazing service everytime. Their booking process is very straight forward and communication is amazing. Will definitely be using them for my transportation needs when in California.
Response from the owner: Thank you immensely for sharing your experience with Karmel Shuttle Service and Southern California Coach. We appreciate your feedback and look forward to serving you again in the future.
Good comms. On time and clean. Cool safe drive. Thanks Kevin.
Response from the owner: We greatly appreciate your positive feedback, CC Esteban. Thank you for choosing Karmel Shuttle Service and Southern California Coach.
Excellent service, clean van, timely responses and prompt service. Both Rodney and Kamaal were excellent. Our shuttle to and from the airport was seamless with thorough instructions and communication. Thank you so much for the wonderful service and thank you Rodney and Kamaal, highly recommend them both.
Response from the owner: We're thrilled to hear about your excellent experience with our shuttle service. Thank you for your kind words about Rodney and Kamaal.
Response from the owner: We greatly appreciate your positive feedback. Thank you for choosing Karmel Shuttle Service and Southern California Coach.
Karmel Shuttle is my go to for years. Friendly, prompt and at the value. My driver driver Charles was amazing.
Response from the owner: We're pleased to hear that Karmel Shuttle has been your go-to for years. Charles is an amazing driver!
A great shuttle service. Reliable, easy to work with and great communicators. Very impressed. The driver was fabulous.
Response from the owner: We are pleased to hear that you had a great experience with our shuttle service. Thank you for your positive feedback!
From reservation to pickup to drop off at the airport, this service was easy and professional. Highly recommended. Our driver Amarion was great.
Response from the owner: Thank you for your wonderful feedback. We're glad to hear you had a professional and easy experience with us.
Nancy picked us up from LAX and took us to our hotel in Garden Grove. We had the privilege of having her drive us 2 years ago as well. Great sense of humour and so friendly! I would highly recommend Karmel to anyone needing transport from LAX to the Disneyland area.
Response from the owner: We are excited to hear that Nancy provided you with a great experience! Thank you for choosing Karmel Shuttle Service and Southern California Coach.
Phillip was awesome so easy he was early WE WERE EARLY!
Response from the owner: Thank you for sharing your positive experience with Phillip!
These guys did a great job shuttling my elderly parents safely from LAX to Long Beach and back! Very professional, smooth ride!!
Response from the owner: Your positive feedback is greatly appreciated! We are utterly delighted to hear that your parents had a safe and professional ride with us. Thank you for choosing Karmel Shuttle Service and Southern California Coach.
Karmel was a great way to travel to and from Disneyland from LAX. The communication from both our drivers and the company kept us informed and updated every step of the way. I will definitely be booking with them again for worry-free door to door service.
Response from the owner: Your positive experience with Karmel Shuttle Service is greatly appreciated. Thank you for sharing your feedback!
Karmel Shuttle helped me set up bus transportation in August for a group of 30 people to attend Angels and Dodger baseball games. The service all four days was perfect. Buses and vans arrived a bit in advance of all the scheduled times. It worked out extremely well that we had the same bus driver all four days. He was outstanding.Your coordination and willingness to work with me to arrange all the details made my job much easier.Thanks again for all your help.
Response from the owner: Thank you for your wonderful feedback, Richard. We are thrilled to hear that your experience with Karmel Shuttle Service and Southern California Coach was outstanding. We appreciate your kind words and look forward to serving you again in the future.
Art was awesome. He picked us up and dropped us off back at the airport. He really cheered us up dealing with an airport bagage situation. We had great conversations which made the drive seem super short. Thanks again for waiting for us and always bring on time. Highly recommend Karmel Shuttle they took off all my anxieties and worries about our transports.
Response from the owner: We are happy to hear that Art provided excellent service and made your trip enjoyable. Thank you for your wonderful feedback!
We used the shuttle from LAX to Disneyland. The driver was prompt and courteous! I would absolutely use this service again!
Response from the owner: We are happy to hear you had a great experience with our shuttle service from LAX to Disneyland. Thank you for choosing Karmel Shuttle Service and Southern California Coach!
Response from the owner: Your positive feedback is greatly appreciated, Astrid. Thank you for choosing Karmel Shuttle Service and Southern California Coach.
Great driver
Response from the owner: We are happy to hear that you had a great driver. Thank you for your feedback!
Used Karmel from SNA to the Grand California Hotel at Disney Land and back. Amazing service, on time and got us to our destination quickly! Will use again for sure
Response from the owner: Hi Conrad, thank you so much for your glowing 5-star review! We're thrilled to hear that you had an amazing experience with our shuttle service from SNA to the Grand Californian Hotel and back. Punctuality and efficiency are our top priorities, and we're delighted to know that we met your expectations. We look forward to serving you again in the future. Your satisfaction means the world to us!
Response from the owner: We are delighted to see you had a positive experience with Karmel Shuttle Service and Southern California Coach. Thank you for your review, Glenna.
We've had nothing but outstanding experiences with Karmel! Consistently friendly, reliable, and efficient.
Response from the owner: Thanks for your outstanding review, Christopher White! We're happy to hear about your experiences with Karmel Shuttle Service and Southern California Coach.
Easy booking. East meetup outside airport. Good communication with the driver.
Response from the owner: We are happy to hear about your easy booking experience and good communication with the driver. We strive to make every step of the process as convenient as possible for our customers, from booking to pickup. Thank you for taking the time to share your positive feedback with us.
I am so impressed with Karmel Shuttle Service. The morning driver picked me up at my hotel on time and texted me before pickup. She was so friendly and the van was really nice. . The afternoon driver texted me before pickup twice and he was outside waiting for me after Catalina Express docked. His van was really nice as well. I highly recommend Karmel Shuttle service.
Response from the owner: Thank you Barbara for sharing your positive experience with Karmel Shuttle Service. Customer satisfaction is one of our highest standards. We're delighted to hear that you enjoyed our service.
We recently had a great experience with Karmel shuttles between SNA and Disneyland Hotel. The drivers were on time (early) and they communicated via text. The drivers, Philip and Peter, were kind, courteous and professional drivers. We used Karmel last year, used them this year and will definitely use them in the future!
Response from the owner: Thank you for your review, Debbie! We're thrilled to hear about your great experience with our drivers, Philip and Peter. We look forward to serving you again in the future!
Great service! Only one I'll book with when I'm here.Easy to book, great connection after landing and notification of who the driver is. I would not book with anyone else.
Response from the owner: We are delighted to hear that you had a great experience with our service, Chris! Thank you for choosing Karmel Shuttle Service and Southern California Coach.
Response from the owner: Thank you for sharing your positive feedback, Rosie!
Excellent service!! Thanks for the smooth and safe ride for me and my family.
Response from the owner: Thank you for your wonderful feedback, Traci! We appreciate your positive review of our service.
Response from the owner: We're ecstatic to hear about your positive experience with Karmel Shuttle Service and Southern California Coach. Thank you for your feedback, Raquel Myers.
So easy to book and they are helpful,on time and clean!!
Response from the owner: We are grateful for your positive feedback! Thank you for choosing Karmel Shuttle Service and Southern California Coach. We hope to serve you again in the future.
Response from the owner: Thank you for choosing Karmel Shuttle Service and Southern California Coach. We're absolutely thrilled to see that you enjoyed our service, Maya.
Highly recommend Karmel shuttle service! Our driver Armarion was very professional and knowledgeable about the area. The information that he gave us was very helpful and made our trip easier to navigate.
Response from the owner: We're excited to hear that Armarion provided you with helpful information during your trip. Thank you for sharing your experience with us!
Seguridad, formalidad, tranquilidad, amabilidad, puntualidad, todo bien.
Response from the owner: We are absolutely thrilled to hear about your positive experience with our shuttle service. Thank you for sharing your feedback!
We used this service 3 times while we were visiting Los Angeles. We were very happy with their communication and service. Our driver KaMya was brilliant. Would definitely recommend using them. It made our trip much easier to get around to the places we wanted to visit.
Response from the owner: Thank you for your wonderful feedback, Rachel! We're thrilled to hear that you enjoyed our service and that KaMya provided brilliant service. We appreciate your feedback.
Fantastic service. Picked us up at the airport. Texted we had picked up our luggage, went outside, and as if by magic he appeared. Large vehicle, comfortable seats, excellent driver and fun to talk with.
Response from the owner: Thank you so much for your fantastic review! We're delighted to hear that you enjoyed our service, from the timely airport pickup to the comfortable ride and enjoyable conversation. We look forward to serving you again in the future!
On time, very nice shuttle and driver is. Highly recommend *
Response from the owner: Thanks for the positive feedback, Karen King! We're glad to hear you had a great experience with our shuttle service.
My family has now twice used Karmel for significant family vacations to Disneyland in Anaheim, CA. They are fantastic and so easy to use. Definitely recommend them highly!
Response from the owner: Thank you for taking the time to share your experience with us, Matthew! We're delighted to hear that you found our shuttle service easy to use and highly recommendable. We look forward to serving you and your family again in the future.
From the reservations (which were complicated as they had to pick-up and drop off different people at three separate locations at various times on different days) to the pick-ups and drop offs, this company is AMAZING! Every person we interacted with was not only professional, but nice too. They were also on time for everything, very helpful, personable and the cost was great too. We can't say enough good things about this company and highly recommend them.
Response from the owner: Thank you so much for your 5-star review! We're thrilled to hear that our team was able to handle your complicated reservations smoothly and provide a professional, punctual, and personable service. Your kind words mean the world to us, and we're delighted that you found our service helpful and cost-effective. We truly appreciate your recommendation!
Amazing service! Communication was superb from the moment we landed, and our driver George was awesome! Very friendly, professional and efficient. Highly recommended.
Response from the owner: Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our service and that George provided top-notch service. We appreciate your recommendation and look forward to serving you again in the future!
We recently visited LA from Australia and used Karmel for all of our transfers(3). There was a few mix ups with collection times and locations (unsure who to blame Karmel or travel agent) but with a quick call to Karmel all was fixed. Special shout out to one of our drivers Art who went above and beyond any driver we have encountered. Although all our drivers were fantastic in their own way, Act was witty, informative, generous and a genuine pleasure to be around. We have used Karmel in the past and will continue to use in the future.
Response from the owner: It's great to hear that despite some initial mix-ups, your experience with Karmel ended on a positive note! We appreciate your feedback and are glad that Art made such a memorable impression with his exceptional service. We apologize for any inconvenience caused by the initial confusion and thank you for choosing Karmel. We look forward to serving you again in the future!
